Monday, March 12, 2012

Philippine passport application and renewal in a shopping mall now open

By June 2012,    passport renewal and application 
will be done inside the comforts of a shopping mall 

Robinsons Mall: San Fernando (in Pampanga), Bacolod, Iloilo, Tacloban, General Santos and Quezon City plus extension offices in Laoag, Lipa and Dumaguete. |MarQuee Mall: Angeles City (Clark Field passport application and renewal extension office) |SM City: Baguio, Batangas and Davao. Extension offices will also be opened in SM Megamall and SM City Manila.

Passport application and renewal has improved!

Though one still needs to come as early as 4AM (for the priority numbers) to ensure that passport processing is done before lunch, the comforts of doing it inside a mall has become squatting on the gutter a thing of the past now.

DFA Sec. Albert F. del Rosario, Gov. Gwen Garcia & Dr. Edward Gaisano lead the formal inauguration |
photo courtesy: DFA

Department of Foreign Affairs (DFA) Visayas Regional Consular Office has been transfered to the 4th level of Gaisano Pacific Mall in Mandaue City since February 28. This is the first of several passport offices inside a mall that will open nationwide.

The Visayas flagship office is located inside the Pacific Mall allowing the public access to clean restrooms, adequate parking, wide selection of food and of course shopping (especially those coming from the provinces who are pressed of time). The DFA through Sec. Albert F. del Rosario entered into Public-Private Partnership arrangements with the Gaisano Group thru Dr. Edward Gaisano.

Similar arrangements have been made with the country's shopping mall giants Robinsons, Ayala and SM for hosting another 15 passport application and renewal centers in Metro Manila and other parts of the country.

By June this year, passport renewal and application will be done inside the comforts of a shopping mall.

Robinsons Mall
  • San Fernando (in Pampanga)
  • Bacolod
  • Iloilo
  • Tacloban
  • General Santos and 
  • Quezon City 
    • plus extension offices in 
  • Laoag
  • Lipa and 
  • Dumaguete 

MarQuee Mall 
  • Angeles City (Clark Field passport application and renewal extension office)

SM City
  • Baguio
  • Batangas and 
  • Davao 
    • Extension offices will also be opened in 
  • SM Megamall and 
  • SM City Manila.

The improved facilities and services will not affect the cost of passport application and renewal. In fact, it saves the government more than a billion peso operational and other costs in a period of ten years. By 2014, DFA targets all existing consular offices in the provinces to be serving the public in shopping malls in key cities nationwide.


  1. None here in Cebu? That's too bad..

    1. dfa office in cebu is located in gaisano pacific mall in ibabao mandaue. very close to jollibee :)

  2. Open na ba sa sm megamall?

  3. Hi.. what do we need to bring before we go to DFA? and can we get the form in advance? I mean can we ask for the form so that it will be ready once we have all the requirements needed?

    1. @Marj Hermida: you can download the form free of charge at the DFA website and fill it out in advance for your convenience

  4. has anyone tried this? how convinient? hours you spent?

  5. we are applying for renewal of passport through the internet..the 3 malls presented by the dfa websites were: sm megamall, robinsons galleria, sm manila..we clicked sm megamall and started the process of renewing the passport though we wish to do the process in marquee mall since we reside near the said the process we did a correct one?pls reply..tnx..

  6. so sorry but i have no idea about getting an appointment thru the website. better call the DFA hotline number just to be sure. thanks~

  7. Hi.. anyone can help me how to get appointment at marquee mall for the passport of my wife and my daughter please.. i need also telephone/mobile, website if possible.. thanks..


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